This is the agreement that covers the totes and dollies themselves — how long you have them, how they need to be used, what you're responsible for, and what it costs if something goes wrong. Please read it before you book.
This Rental Agreement is between 702 Bin City LLC, a Nevada limited liability company doing business as Bin City ("Bin City," "we," "us," or "our"), and the person or business who books a rental ("you" or "your").
It starts when you accept it at checkout on BinCityLV.com and ends when we have physically recovered all Equipment and you have paid everything you owe.
This is one of the four documents that form your contract with us, along with our Terms & Conditions, Cancellation, Refund & Rescheduling Policy and Privacy Policy. Where this agreement covers a subject, it controls for that subject.
You are renting the Equipment, not buying it. Title remains with Bin City at all times, and you may not sell, lend, sublease, pledge or transfer it to anyone else.
The quantity of totes and dollies is set by the package you chose and shown in your confirmation email.
Your rental runs seven days per week purchased. Your pickup date is set automatically — the same number of weeks after delivery, in the same time window — and cannot be changed at checkout.
We deliver and collect in two windows: 8:00–10:00 AM and 3:00–6:00 PM. These are windows, not appointment times, and we cannot guarantee an arrival time within them.
You, or an Authorized User at least 18 years old, must be present to receive the Equipment. That is when it is counted and inspected, and when your responsibility for it begins. If nobody is there, or we cannot access the address, the attempt has failed and the $35 fee in Section 12 applies. We will contact you to redeliver at the next available window, and your pickup date moves with it so you still get your full rental period.
You do not need to be present for pickup. If you leave the Equipment out for us:
You are responsible for accurate access information — gate codes, parking, elevator or loading dock, stairs, building rules. If a delivery or pickup fails because that information was missing, wrong or expired, that is a failed attempt. If your building, HOA or office requires a certificate of insurance, a reserved elevator, a permitted loading window or advance vendor approval, arranging it is up to you, and we need to know before your delivery date.
At delivery, inspect the Equipment and count it. If anything is damaged, missing, unclean or not working, tell the driver at the time, or contact us at info@bincitylv.com or (702) 509-MOVE within 24 hours of delivery. We will replace genuinely defective Equipment at no charge.
If you do not report a problem in that time, the Equipment is treated as delivered clean, complete and in good working order, in the quantity shown in your confirmation email.
We photograph the Equipment at delivery and at pickup to record its condition and count, as part of the records for your Booking.
The Equipment is your responsibility for the whole Rental Period, wherever it is — at either address, in a vehicle, in a storage unit, in a hallway, anywhere.
To the maximum extent permitted by Nevada law, you bear the entire risk of loss or damage during the Rental Period, from any cause, including:
Normal wear and tear is on us. Scuffs, scratches, marks, faded markings and ordinary cosmetic wear from a normal move are not charged. What is charged is Equipment that is lost, stolen, not returned, cracked, broken, structurally damaged, contaminated or no longer safely re-rentable. If we are ever unsure, we will tell you what we found, show you the photographs, and give you a chance to respond before charging you.
We do not insure your belongings and we do not provide insurance to you. If you want coverage for the Equipment or your own property during your move, arrange it yourself — your homeowner's, renter's or business policy may or may not cover rented equipment, so check with your insurer.
Use the Equipment carefully, and make sure every Authorized User does too.
A tote loaded to 60 lbs is heavy. Improper lifting causes back, shoulder and knee injuries. Load lighter if you are unsure.
A stack that is overloaded, unevenly loaded, too high, on uneven ground, or knocked can topple. A falling stack can cause serious injury and damage property.
Never put a person of any age on a dolly. Dollies roll freely, tip easily under an uneven load, and accelerate on any slope. A loaded dolly can crush feet, trap fingers, and cause serious injury.
Totes have attached lids that can close and latch. A child who climbs inside a tote can become trapped and can suffocate. Never let children play in, on, or around the totes. Never let a child close a lid on another child. Keep empty totes out of reach of small children, and never leave a child unsupervised near stacked totes.
Las Vegas temperatures inside a vehicle, garage, or storage unit can exceed 140°F. Do not leave candles, electronics, medications, aerosols, batteries, vinyl records, or other heat-sensitive items in totes stored in the heat.
The Equipment must stay in Clark County, Nevada unless we give you written permission in advance. Taking it outside Clark County without permission is a breach of this Agreement, and you are responsible for our actual documented cost of recovering it.
Do not drill, cut, paint, burn, glue, or otherwise modify the Equipment, and do not remove or deface any Bin City marking, serial number, or identification. Use only the labels we provide — no packing tape, duct tape, stickers, or permanent marker on the totes or lids. Removing adhesive residue is a cleaning charge.
If Equipment is lost, stolen, damaged, or destroyed during your rental, tell us as soon as you reasonably can. If it was stolen or vandalized, file a police report and give us the report number.
You must not use the Equipment for any of the following:
If Equipment is returned contaminated by any prohibited material, we may have to dispose of it. The full replacement charge in Section 12 applies, plus our actual documented disposal or remediation costs.
If you bought more than one week at checkout, that is already your rental period — nothing further is needed. This section is about extending a rental that has already started.
Request an extension by emailing info@bincitylv.com or calling (702) 509-MOVE at least 24 hours before your scheduled pickup window.
If the Equipment is not available for us to collect at your scheduled pickup — because it isn't ready, isn't accessible, isn't there, or you've decided to keep it — your rental continues day by day until we recover it. You will be charged continued rental at one-seventh (1/7) of your weekly package rate for each day, starting the day after the scheduled pickup.
We charge it this way, rather than as a flat penalty, because it reflects what the Equipment would have earned had it come back on time.
A $35.00 failed-attempt fee applies each time we send a vehicle and cannot complete the delivery or pickup for a reason within your control — nobody present at delivery, no access, a wrong or expired gate code, blocked parking, or totes not ready or not where you said they would be.
No fee applies where the reason was ours, or where it was caused by weather, road closures, or another event outside either party's control.
After a failed delivery we redeliver at the next available window, as described in Section 4.2. After a failed pickup we will arrange another attempt, and continued rental under 10.1 runs until we recover the Equipment.
If Equipment has not been returned or recovered 14 days after your scheduled pickup date, it is treated as lost. At that point:
The daily charge stops there so it cannot run indefinitely, and we never charge both continued rental and replacement for the same item for the same period.
If you later return Equipment you have already been charged a replacement price for, contact us — if it comes back in re-rentable condition within 30 days of the replacement charge, we will refund the replacement charge for that item.
Please empty every tote before pickup. If we recover a tote with your belongings still inside, we will email and call you using the contact details on your Booking, and hold the items for 14 days.
After 14 days we may donate or dispose of them, with no further obligation or liability to you. We are not responsible for the condition, value or safekeeping of anything left inside returned Equipment, and we do not store perishable, hazardous or offensive items even briefly.
These are the only additional charges we apply. Each one reflects a real cost we incur — they are compensation for actual loss, not penalties.
| Charge | Amount | When it applies |
|---|---|---|
| Tote replacement | $30.00 each | A tote is lost, stolen, not returned, contaminated, or damaged beyond safe re-rentable condition. Covers the tote and its attached lid. |
| Dolly replacement | $120.00 each | A dolly is lost, stolen, not returned, or damaged beyond safe re-rentable condition. |
| Excessive cleaning | $5.00 per tote ($20.00 minimum) |
A tote comes back needing more than the routine cleaning we do between every rental — spills, staining, food residue, pet hair, sand or soil, tape or adhesive residue, or odor. Ordinary dust and scuffing is never charged. |
| Continued rental (late return) | 1/7 of your weekly package rate, per day | Equipment is not available for collection at your scheduled pickup. Runs from the day after scheduled pickup until we recover it, or until the 14-day cutoff in Section 10.3. |
| Failed delivery or pickup attempt | $35.00 each | We send a vehicle and cannot complete the visit for a reason within your control. See Section 10.2. |
| Approved extension | $1.50 per tote + $10.00 per dolly, per week |
You requested an extension at least 24 hours before pickup and we approved it in writing. Whole weeks only, 4-week total maximum. |
| Recovery outside Clark County | Our actual documented cost | Equipment is taken outside Clark County without our written permission and we have to retrieve it. Charged at cost, with receipts, not at a fixed markup. |
| Disposal or remediation | Our actual documented cost | Equipment is returned contaminated by a prohibited material under Section 8 and must be professionally cleaned or disposed of. In addition to the replacement charge. |
All charges are in U.S. dollars. Applicable Nevada taxes, if any, are added where required by law.
Before we charge you anything under this schedule, we will email you at the address on your Booking, itemizing what is being charged and why, with photographs where the charge relates to damage or cleaning. You will have five (5) days to dispute it before the charge is processed, except where you have asked us to charge it sooner.
The full rental price is due at booking. Payments are processed by Stripe; we never see or store your full card number.
When you book, your card is securely stored by Stripe as your payment method on file for this rental. We keep it for the duration of your Rental Period and for 60 days after the Equipment is recovered, or 60 days after it is deemed lost under Section 10.3, whichever comes first — so that legitimate charges under this Agreement can be settled. After that, it is removed.
You authorize 702 Bin City LLC to charge the payment method on file for the following amounts, and only these amounts:
This authorization does not permit us to charge any other amount.
Moving is physical work with real risks. This section is about who bears those risks. Read it carefully — it affects your legal rights.
You understand and voluntarily accept that using the Equipment involves risks that cannot be eliminated, including: strain and injury from lifting, carrying, pushing and bending; injury from totes or stacks falling, tipping or being dropped; injury from a dolly tipping, rolling, running away, or trapping fingers or feet; slips, trips and falls; pinched or crushed fingers, hands and feet; and damage to floors, walls, doorframes, stairs, elevators, vehicles, furniture and other property while the Equipment is being moved.
You knowingly and voluntarily assume all of these risks, for yourself and for every Authorized User.
To the maximum extent permitted by Nevada law, you release 702 Bin City LLC and its owners, members, managers, employees, agents and contractors from any and all claims, demands, damages, losses and causes of action for bodily injury, death, or property damage arising out of or relating to:
This release covers claims based on our ordinary negligence, and it applies whether the claim is brought by you or by anyone claiming through you.
This release does not apply to liability for:
We rent containers. We do not pack, load, carry, drive or move your belongings, and we are not a moving company, a carrier or a warehouse. We are not responsible for anything you put inside the Equipment or transport using it, or for anything that happens to it, to the maximum extent permitted by law.
You agree to defend, indemnify and hold harmless 702 Bin City LLC and its owners, members, managers, employees, agents and contractors from and against any third-party claim, demand, lawsuit, loss, liability, damage, fine or expense (including reasonable attorneys' fees and costs) arising out of or relating to:
This indemnity does not extend to claims caused by our own negligence, gross negligence or willful misconduct.
We will notify you promptly of any claim covered by this section and cooperate with you in its defense. You may not settle any claim in a way that imposes an obligation or admission on us without our written consent.
We warrant one thing: the Equipment will be in satisfactory working condition when we deliver it. If a tote or dolly is defective at delivery, tell us within the period in Section 5 and we will replace it at no charge. That is your remedy for defective Equipment.
Except for that limited warranty, and to the fullest extent permitted by law, the Equipment is provided "as is" and "with all faults."
702 Bin City LLC disclaims all other warranties, express or implied, including any implied warranty of merchantability, any implied warranty of fitness for a particular purpose, and any warranty arising from course of dealing or usage of trade.
We do not warrant that the Equipment will be suitable for any particular item you intend to move, that it will protect your belongings, or that delivery or pickup will be uninterrupted or error-free.
Nothing here affects rights you have under Nevada law that cannot be waived.
To the maximum extent permitted by law, 702 Bin City LLC's total liability to you for all claims arising out of or relating to your rental — whether based in contract, warranty, negligence, strict liability, or any other theory — is limited to the total amount you actually paid us for that rental.
702 Bin City LLC will not be liable for indirect, incidental, special, punitive, exemplary or consequential damages, including lost profits, lost revenue, lost data, business interruption, moving-company or truck-rental costs, storage costs, hotel or temporary housing costs, lost wages, or the cost of replacing your own belongings, however caused and regardless of the theory of liability, even if we have been advised such damages are possible.
If any part of this section is found unenforceable, the rest still applies, and our liability is limited to the greatest extent the law allows.
You are in default if you:
If you are in default, we may, in addition to any other remedy available to us:
You give us permission to enter the delivery address, the pickup address, or any other location where the Equipment is reasonably believed to be, for the sole purpose of recovering our Equipment, and to remove it.
We will not do this in a way that breaches the peace. That means we will not force entry, break a lock, enter over your objection, or enter a private residence without permission from someone present who is entitled to give it. Where we cannot recover the Equipment peacefully, our remedy is a court order and the charges in Section 12 — not confrontation.
We may decline or cancel a booking — before delivery — where we have a legitimate reason: the address is outside our Service Area, the date is no longer available, we cannot verify the booking, the booking appears fraudulent, we have insufficient inventory, or you have an unpaid balance or a history of unreturned Equipment. If we cancel before delivery for any reason other than your default, you get a full refund. See our Cancellation, Refund & Rescheduling Policy.
If either of us has to take legal action to enforce this Agreement, the party that wins is entitled to recover its reasonable attorneys' fees and costs from the other.
If we place an unpaid balance with a collection agency, you are also responsible for reasonable, actual collection costs. Past-due amounts bear interest at the lesser of 1.5% per month or the maximum rate permitted by Nevada law.
This Agreement is governed by the laws of the State of Nevada, without regard to conflict-of-laws rules. Any dispute must be brought exclusively in the state or federal courts located in Clark County, Nevada, and both of us consent to the personal jurisdiction of those courts.
The full dispute-resolution provisions — including the class-action waiver and the jury-trial waiver — are set out in the dispute-resolution section of our Terms & Conditions and apply to this Agreement as well. There is no arbitration requirement: either of us is free to use Las Vegas Justice Court small claims for a qualifying claim.
By checking the acceptance box at checkout, you acknowledge that:
Questions before you book? Email info@bincitylv.com or call (702) 509-MOVE. We would rather answer a question now than have a disagreement later.