This is the agreement that covers the totes and dollies themselves — how long you have them, how they need to be used, what you're responsible for, and what it costs if something goes wrong. Please read it before you book.
This Rental Agreement is between 702BinCity LLC, a Nevada limited liability company doing business as Bin City ("Bin City," "we," "us," or "our"), and the person or business who books a rental ("you," "your," or the "Customer").
It applies from the moment you accept it at checkout on BinCityLV.com and continues until all Equipment has been physically recovered by us and all amounts you owe have been paid.
This Rental Agreement is one of four documents that together form your contract with us. The others are our Terms & Conditions, our Cancellation, Refund & Rescheduling Policy, and our Privacy Policy. Where this Rental Agreement covers a subject, it controls for that subject.
You are renting the Equipment. You are not buying it. Title to and ownership of the Equipment remain with Bin City at all times, and you may not sell, lend, sublease, pledge, give away, or transfer the Equipment to anyone else.
The specific quantity of totes and dollies is set by the package you chose and is listed in your confirmation email.
Every package includes a rental period of seven (7) days per week purchased. Your pickup date is calculated automatically as exactly seven days per week after your delivery date, in the same time window. You cannot choose a different pickup date at checkout.
We deliver and collect in two windows: 8:00–10:00 AM and 3:00–6:00 PM. Your pickup always uses the same window as your delivery. These are windows, not appointment times, and we cannot guarantee a specific arrival time within them.
You, or an Authorized User who is at least 18 years old, must be present to receive the Equipment at delivery. This is how the Equipment is counted and inspected and how your responsibility for it begins. If nobody is there, or we cannot access the delivery address, the attempt has failed and the failed-attempt fee in Section 13 applies.
You do not need to be present for pickup. You may leave the Equipment in an accessible, agreed location. If you do:
You are responsible for giving us accurate access information — gate codes, parking instructions, elevator or loading-dock arrangements, stairs, and building rules. If we cannot complete a delivery or pickup because access information was missing, wrong, or expired, that is a failed attempt.
If your building, complex, HOA, or office requires a certificate of insurance, a reserved elevator, a permitted loading window, or advance approval for vendors, arranging that is your responsibility, and we need to know about it before your delivery date.
At delivery you must inspect the Equipment and count it. If anything is damaged, missing, unclean, or not working, tell the driver at the time of delivery, or contact us at info@bincitylv.com or (702) 509-MOVE within four (4) hours of delivery. We will replace any Equipment that is genuinely defective at no charge.
If you do not report a problem within that period, the Equipment is treated as delivered clean, complete, and in good working order, in the quantity shown in your confirmation email. This matters: it is how we tell the difference between damage that was already there and damage that happened during your move.
We may photograph the Equipment at delivery and at pickup to record its condition and count. These photographs form part of our records for your Booking.
From the moment the Equipment is delivered until the moment we physically recover it, the Equipment is your responsibility.
To the maximum extent permitted by Nevada law, you bear the entire risk of loss of or damage to the Equipment during the Rental Period, from any cause, including:
You are responsible whether the Equipment is at the delivery address, the pickup address, in a vehicle, in a storage unit, in a hallway, in a truck, or anywhere else.
Normal wear and tear is on us. Scuffs, scratches, marks, faded labels, and ordinary cosmetic wear from a normal move are not charged. What is charged is Equipment that is lost, stolen, not returned, cracked, broken, structurally damaged, contaminated, or no longer safely re-rentable. If we are ever unsure, we will tell you what we found, show you the photographs, and give you a chance to respond before charging you.
We do not insure your belongings and we do not provide any insurance to you. If you want coverage for the Equipment or for your own property during your move, that is up to you to arrange. Your homeowner's, renter's, or business policy may or may not cover rented equipment — check with your insurer.
You agree to use the Equipment carefully, and to make sure every Authorized User does too. Specifically:
Lift with your legs, not your back. Ask for help with heavy totes. Keep walkways, stairs, and doorways clear. Do not carry a tote you cannot see over.
The Equipment must remain within Clark County, Nevada at all times unless we have given you written permission in advance. Taking the Equipment outside Clark County without our written permission is a breach of this Agreement, and you are responsible for our actual documented costs of recovering it.
Do not drill, cut, paint, burn, glue, or otherwise modify the Equipment. Do not remove or deface any Bin City marking, serial number, or identification. Use only the labels we provide — no packing tape, duct tape, stickers, or permanent marker on the totes or lids. Removing adhesive residue is a cleaning charge.
If Equipment is lost, stolen, damaged, or destroyed during your rental, tell us as soon as you reasonably can. If it was stolen or vandalized, file a police report and give us the report number. Reporting promptly does not remove your responsibility, but it helps us help you, and it matters if there is ever an insurance claim.
You must not use the Equipment for any of the following:
If the Equipment is returned contaminated by any prohibited material, we may have to dispose of it. In that case the full replacement charge in Section 13 applies, plus any actual documented disposal or remediation costs.
You acknowledge that you have received and read the following warnings, and that you will pass them on to every Authorized User.
Totes have attached lids that can close and latch. A child who climbs inside a tote can become trapped and can suffocate. Never let children play in, on, or around the totes. Never let a child close a lid on another child. Keep empty totes out of reach of small children, and never leave a child unsupervised near stacked totes.
Stacked totes can topple, especially when overloaded, unevenly loaded, stacked too high, stacked on an uneven surface, or knocked. A falling stack can cause serious injury and can damage property. Follow the stacking limits in Section 7.2.
Never put a person of any age on a dolly. Dollies roll freely, tip easily under an uneven load, and can accelerate on any slope. A loaded dolly can crush feet, trap fingers, and cause serious injury. Dollies are only to be used for their intended purpose: moving our totes.
A tote loaded to 60 lbs is heavy. Improper lifting causes back, shoulder, and knee injuries. Lift with your legs, get help, and load lighter if you are unsure.
Las Vegas summer temperatures inside a vehicle, garage, or storage unit can exceed 140°F. Do not store candles, electronics, medications, aerosols, batteries, vinyl records, or heat-sensitive items in totes left in the heat.
You may request an extension by emailing info@bincitylv.com or calling (702) 509-MOVE at least 24 hours before your scheduled pickup window.
If the Equipment is not available for us to collect at your scheduled pickup — because it isn't ready, isn't accessible, isn't there, or you've decided to keep it — your rental continues day by day until we recover it. You will be charged continued rental at one-seventh (1/7) of your weekly package rate for each day, starting the day after the scheduled pickup.
We calculate it this way, rather than as a flat penalty, because it reflects what the Equipment would have earned had it been returned on time.
A $35.00 failed-attempt fee applies each time we send a vehicle and cannot complete the delivery or pickup for a reason within your control — nobody present at delivery, no access, wrong or expired gate code, blocked or unavailable parking, totes not ready, or totes not where you said they would be. We will always contact you before charging it.
No failed-attempt fee applies where the reason was ours, or where it was caused by weather, road closures, or another event outside either party's control.
If Equipment has not been returned or recovered 14 days after your scheduled pickup date, it is treated as lost. At that point:
The 14-day cutoff exists so that charges cannot run away indefinitely. We do not charge both continued rental and replacement for the same item for the same period.
If you later return Equipment you have already been charged a replacement price for, contact us — if it comes back in re-rentable condition within 30 days of the replacement charge, we will refund the replacement charge for that item.
Please empty every tote before pickup. If we recover a tote with your belongings still inside, we will email and call you using the contact details on your Booking, and hold the items for 14 days.
If you have not collected them within 14 days, we may donate, dispose of, or otherwise deal with the items, and we will have no further obligation or liability for them. We are not responsible for the condition, value, or safekeeping of anything left inside returned Equipment, and we do not store perishable, hazardous, or offensive items even briefly.
These are the only additional charges we apply. Each one reflects a real cost we incur — they are compensation for actual loss, not penalties.
| Charge | Amount | When it applies |
|---|---|---|
| Tote replacement | $40.00 each | A tote is lost, stolen, not returned, destroyed, contaminated, or damaged beyond safe re-rentable condition. Covers the tote and its attached lid. |
| Dolly replacement | $120.00 each | A dolly is lost, stolen, not returned, or damaged beyond safe re-rentable condition. |
| Excessive cleaning | $5.00 per tote ($20.00 minimum) |
A tote comes back needing more than the routine cleaning we do between every rental — spills, staining, food residue, pet hair, sand or soil, tape or adhesive residue, or odor. Ordinary dust and scuffing is never charged. |
| Continued rental (late return) | 1/7 of your weekly package rate, per day | Equipment is not available for collection at your scheduled pickup. Runs from the day after scheduled pickup until we recover it, or until the 14-day cutoff in Section 11.3. |
| Failed delivery or pickup attempt | $35.00 each | We send a vehicle and cannot complete the visit for a reason within your control. See Section 11.2. |
| Approved extension | $1.00 per tote, per week | You requested an extension at least 24 hours before pickup and we approved it in writing. Whole weeks only, 4-week total maximum. |
| Recovery outside the Service Area | Our actual documented cost | Equipment is taken outside Clark County without our written permission and we have to retrieve it. Charged at cost, with receipts, not at a fixed markup. |
| Disposal or remediation | Our actual documented cost | Equipment is returned contaminated by a prohibited material under Section 8 and must be professionally cleaned or disposed of. In addition to the replacement charge. |
All charges are in U.S. dollars. Applicable Nevada taxes, if any, are added where required by law.
Before we charge you anything under this schedule, we will email you at the address on your Booking, itemizing what is being charged and why, and including photographs where the charge relates to damage or cleaning. You will have five (5) days from that email to respond and dispute it before the charge is processed, except where you have expressly asked us to charge it sooner.
The full rental price is due at booking. Your booking is not confirmed until payment succeeds. Payments are processed by Stripe; we never see or store your full card number.
When you book, your card is securely stored by Stripe as your payment method on file for this rental. We keep it on file for the duration of your Rental Period and for 60 days after the Equipment is recovered, so that legitimate charges under this Agreement can be settled. After that, it is removed.
You authorize 702BinCity LLC to charge the payment method on file for the following amounts, and only these amounts:
This authorization does not permit us to charge any other amount, and it does not permit us to charge an amount that is not set out in Section 13.
Moving is physical work with real risks. This section is about who bears those risks. Read it carefully — it affects your legal rights.
You understand and voluntarily accept that using the Equipment involves risks that cannot be eliminated, including: strain and injury from lifting, carrying, pushing, and bending; injury from totes or stacks falling, tipping, or being dropped; injury from a dolly tipping, rolling, running away, or trapping fingers or feet; slips, trips, and falls; pinched or crushed fingers, hands, and feet; and damage to floors, walls, doorframes, stairs, elevators, vehicles, furniture, and other property while the Equipment is being moved.
You knowingly and voluntarily assume all of these risks, for yourself and for every Authorized User.
To the maximum extent permitted by Nevada law, you release 702BinCity LLC and its owners, members, managers, employees, agents and contractors from any and all claims, demands, damages, losses and causes of action for bodily injury, death, or property damage arising out of or relating to:
This release covers claims based on our ordinary negligence, and it applies whether the claim is brought by you or by anyone claiming through you.
We want to be straight with you about the limits of the paragraph above, because a release that overreaches is a release a court will throw out entirely.
This release does not apply to, and we do not attempt to disclaim, liability for:
We rent containers. We do not pack, load, carry, drive, or move your belongings, and we are not a moving company, a carrier, or a warehouse. We are not responsible for anything you put inside the Equipment or transport using it, or for anything that happens to it, to the maximum extent permitted by law. If your belongings need coverage, insure them.
You agree to defend, indemnify, and hold harmless 702BinCity LLC and its owners, members, managers, employees, agents, and contractors from and against any third-party claim, demand, lawsuit, loss, liability, damage, fine, or expense (including reasonable attorneys' fees and costs) arising out of or relating to:
This indemnity does not extend to claims caused by our own negligence, gross negligence, or willful misconduct. We have deliberately excluded that. An indemnity that tries to make a customer pay for the company's own negligence has to be expressed in clear and unequivocal terms under Nevada law, is frequently struck down in consumer contracts, and would put the rest of this section at risk. We would rather have an indemnity that holds.
We will notify you promptly of any claim covered by this section and cooperate with you in its defense. You may not settle any claim in a way that imposes an obligation or admission on us without our written consent.
We do warrant one thing, and we mean it: the Equipment will be in satisfactory working condition when we deliver it. If a tote or dolly is defective at delivery, tell us within the period in Section 5 and we will replace it at no charge. That is your remedy for defective Equipment.
Except for that limited warranty, and to the fullest extent permitted by law, the equipment is provided "as is" and "with all faults."
702BinCity LLC disclaims all other warranties, express or implied, including any implied warranty of merchantability, any implied warranty of fitness for a particular purpose, and any warranty arising from course of dealing or usage of trade.
We do not warrant that the equipment will be suitable for any particular item you intend to move, that it will protect your belongings, or that delivery or pickup will be uninterrupted or error-free.
Some jurisdictions do not allow the exclusion of certain implied warranties, so parts of this section may not apply to you. Nothing here affects rights you have under Nevada law that cannot be waived.
To the maximum extent permitted by law, 702BinCity LLC's total liability to you for all claims arising out of or relating to your rental — whether based in contract, warranty, negligence, strict liability, or any other theory — is limited to the total amount you actually paid us for that rental.
702BinCity LLC will not be liable for indirect, incidental, special, punitive, exemplary or consequential damages, including lost profits, lost revenue, lost data, business interruption, moving-company or truck-rental costs, storage costs, hotel or temporary housing costs, lost wages, or the cost of replacing your own belongings, however caused and regardless of the theory of liability, even if we have been advised such damages are possible.
Again, we would rather tell you the limits than have the whole clause fail:
If any part of this section is found unenforceable, the rest still applies, and our liability is limited to the greatest extent the law allows.
You are in default if you:
If you are in default, we may, in addition to any other remedy available to us:
You give us permission to enter the delivery address, the pickup address, or any other location where the Equipment is reasonably believed to be, for the sole purpose of recovering our Equipment, and to remove it.
We will not do this in a way that breaches the peace. That means we will not force entry, break a lock, enter over your objection, or enter a private residence without permission from someone present who is entitled to give it. Where we cannot recover the Equipment peacefully, our remedy is a court order and the charges in Section 13 — not confrontation. Nevada law permits self-help repossession only where it can be accomplished without a breach of the peace, and we intend to stay well inside that line.
We may decline or cancel a booking — before delivery — where we have a legitimate reason: the address is outside our Service Area, the date is no longer available, we cannot verify the booking, the booking appears fraudulent, we have insufficient inventory, or you have an unpaid balance or a history of unreturned Equipment. If we cancel before delivery for any reason other than your default, you get a full refund. See our Cancellation, Refund & Rescheduling Policy.
If either of us has to take legal action to enforce this Agreement, the party that wins is entitled to recover its reasonable attorneys' fees and costs from the other. This runs both ways on purpose: a one-sided fee clause in a consumer contract is far more likely to be struck down than a mutual one.
If we place an unpaid balance with a collection agency, you are also responsible for reasonable, actual collection costs. Past-due amounts bear interest at the lesser of 1.5% per month or the maximum rate permitted by Nevada law.
This Agreement is governed by the laws of the State of Nevada, without regard to conflict-of-laws rules. Any dispute must be brought exclusively in the state or federal courts located in Clark County, Nevada, and both of us consent to the personal jurisdiction of those courts.
The full dispute-resolution provisions — including the class-action waiver and the jury-trial waiver — are set out in Section 12 of our Terms & Conditions and apply to this Agreement as well. There is no arbitration requirement: either of us is free to use Las Vegas Justice Court small claims for a qualifying claim.
By checking the acceptance box at checkout, you acknowledge that:
Questions before you book? Email info@bincitylv.com or call (702) 509-MOVE. We would rather answer a question now than have a disagreement later.